WFH / FREELANCE / PART TIME JOB / FULL TIME JOB / TELESALES

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe. A unique opportunity to join Luminance’s growing global Customer Success team presents the opportunity to work with businesses spanning the top international law firms to household names in every sector spanning 60 countries including major manufacturing companies, high growth technology companies, global retailers and pharmaceutical giants. This role is all about cultivating relationships and getting to the heart of our customers’ objectives whilst maintaining a clear vision for how our ground-breaking technology will transform the way individuals and companies work with contracts every day. The ideal candidate will have a natural ability to build rapport with customers, maintaining excellence in every interaction, with a strong drive for results. Duties will include a broad range of tasks including establishing and maintaining positive customer relationships; devising, implementing and project managing onboarding and rollout programs for customers spanning small/mid-size companies through to enterprises with thousands of users; training and advising customers on product best practices; and minimising churn. They should also be able to provide insights on customer-to-business interactions using available data, improve customer experience through product support and feedback, and handle customer complaints and requests with professionalism. Successful candidates must be social, analytical, possess an aptitude for learning and using new software, and be able to communicate clearly and effectively. The ideal Customer Success representative should engage productively and collaborate with customers, maximise value, and possess the ability to think creatively about strategies to nurture and expand our reach within our customer base. To apply, please send your CV and covering letter to recruitment@luminance.com Responsibilities Develop and foster an excellent customer experience across Luminance’s comprehensive product suite Facilitate a seamless handover from pre-sales to post-sales by maintaining close collaboration with the Product Specialist and Sales Teams to execute on the customer's vision for the Luminance product Oversee customer engagements post-sale, fostering relationships through expertise in our product and effectively executing established onboarding and implementation processes Gain and maintain an in-depth knowledge of the product to meet individual customer business requirements Work closely with customers to establish proactive deployment, transition, and user adoption strategies. Collaborate with the Sales Team to create practical, measurable plans that embed Luminance into the core of our customers' day to day. Liaise with the Support Engineers, Product and Technical Operations Teams to communicate potential product enhancements and streamline issue resolutions Act as the voice of the customer, providing insights to internal teams to enhance service delivery and align product development with customer needs Identify account growth opportunities via upselling and cross-selling or expanding into new regions/teams/use cases Maximise customer renewals via successful onboarding and user engagement; minimise risk of customer churn Analyse customer data to improve customer experience and engagement Hold product demonstrations for customers Regular domestic and international travel to meet with customers and build robust business relationships Evaluate and improve tutorials and other communication/training infrastructure Requirements Bachelor’s of Master’s Degree in a scientific or analytical discipline, with a 2:1 or above (UK) or GPA of 3.5 or above (US) Highly organised with ability to multi-task and prioritise effectively Self-driven and proactive Excellent communication and interpersonal skills, both verbal and written Patient and active listener Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge Detail oriented with a problem-solving attitude Excellent product knowledge Passion for customer experience Ability to work in an innovative and fast-paced environment whilst delivering to deadlines

We are having opening for Junior Sales Specialist role! FRESH GRADUATE OR EXPLORING A BRAND NEW INDUSTRY? What you would be responsible for is supporting the sales team in driving business growth by identifying new clients, promoting products/services, and maintaining customer relationships. This role provides the opportunity to develop sales skills and gain hands-on experience in sales operations. Key Responsibilities: • Product Knowledge: Learn about the company’s products/services and how to communicate their value to customers. • Customer Engagement: Build and maintain positive relationships with existing and potential customers, answering inquiries, and addressing concerns. • Sales Presentations: Prepare and present product/service demonstrations to potential clients under the guidance of senior team members. What We Offer: • Ability Based Earnings: The more you sell, the more you earn. • Career Growth: Opportunities for advancement into leadership roles based on performance. • Travel Opportunities: Potential for regional and international business trips. • Supportive Culture: A collaborative and dynamic environment focused on success. • Training & Development: Comprehensive training to build your sales and client management expertise. Requirements: • Communication Skills: Strong written and verbal communication skills. • Team Player: Ability to work collaboratively with other team members. If you are looking to start a new career in sales with the chance to grow within the company. It provides exposure to various aspects of sales while supporting a dynamic team.

To contribute to Singapore portfolio growth through the strategic development of Singapore Key Accounts, limiting reductions and/or terminations, and ensuring the maintenance and development of existing customers. Ongoing relationship management of accounts ensuring increased sales, analysis of sales activity, and trading optimization is achieved. Establish strategic account clients and develop penetration methods and review the progress at monthly meetings. Develop proposals, negotiate terms and conditions, and implement contractual agreements with accountability for delivering strong financial results. In conjunction with relevant Functional Heads, complete and submit tenders for Key Accounts. Ensure regular, timely, and constructive communication with key accounts is maintained, both by phone and in person. Produce accurate and timely reporting that focus on all relevant aspects of Key Accounts: Sales analysis and termination reporting Monthly and business development reports Customer profile and activity report Regional KA Review Report Monthly/Quarterly Reporting to Customers, as per agreed service levels and/or KPI Requirements Demonstrated B2B experience in achieving sales, profitability and budget goals with Key Accounts preferred with Service Industry experience Proven ability to effectively communicate (verbal and written) with internal and external working relationships Able to work under pressure to meet target given Must possess own vehicle Benefits Training provided We provide 16 days of annual leave, medical and dental benefits, along with insurance coverage to our employees

Location: Tristar Complex Type: Full-Time Salary: $1000 + Commission Perks - Opportunity to get complementary Umrah trip by company twice in a year About Us: Join a growing Umrah travel agency focused on delivering exceptional pilgrimage experiences. We’re seeking a motivated Admin Sales Executive to support our sales team and help drive success. Key Responsibilities: Sales Support: Handle customer inquiries, assist in closing deals, and prepare sales proposals. Admin Duties: Manage bookings, maintain records, and coordinate invoicing. Customer Service:Provide excellent service, assisting with booking procedures and documentation. Sales: Promote Umrah packages via social sites such as Facebook and Instagram , content creation and post social sites , meet targets, and earn commissions. Requirements: - Strong organizational and communication skills. - Proficient in MS Office and Social sites FB page and Instagram - Passion for sales and customer service. - Experience in travel sales/admin is a plus. Interested reply with short intro.

Company Summary: Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence in Singapore, Thailand, Shanghai, Hong Kong, Philippines, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more across Asia. Job Summary: As a Presales Engineer, you will support the sales team by providing deep technical and product expertise during the presales phase of a project. You will be responsible for understanding customer needs, presenting technical solutions, and ensuring alignment with customer expectations. Your ability to clearly communicate technical details to both technical and non-technical stakeholders will be key in winning business. Key Responsibilities Presales Activities: Collaborate with the sales team to engage customers and provide technical presentations and demonstrations. Analyze customer requirements, objectives, and challenges to propose the best technical solutions. Develop and deliver product presentations, demos, and proof-of-concepts that align with customer needs. Solution Design: Design and architect solutions in response customer requirements with company products and services. Prepare technical documentation and solution proposals. Stakeholder Management: Act as a trusted advisor and primary technical liaison for customers during the sales process. Collaborate with internal teams (engineering, product management) to ensure proposed solutions are feasible and scalable. Proposal Development: Work closely with the sales team to create compelling and accurate technical proposals, estimates, and quotes. Ensure that all technical aspects of a proposal meet the customer's needs and fall within company capabilities. Market and Product Expertise: Stay up to date on industry trends, market dynamics, and competitors to ensure solutions are relevant. Maintain a deep understanding of the company’s products and services and communicate their advantages to potential clients. Cross-functional Collaboration: Partner with product teams to influence roadmap decisions based on customer feedback and needs. Participate in internal meetings to relay customer insights and assist in strategizing new product features or improvements Requirements Skills & Qualifications Experience: 2+ years of experience in a presales or technical sales role from Audio-Visual Collaborative Solutions or related industry. Experience with customer-facing roles involving technical consulting or solution architecture. Technical Expertise: Strong technical knowledge in relevant domains Experience in solution architecture, system integration, or related fields. Communication Skills: Excellent presentation skills with the ability to explain complex solutions to both technical and non-technical audiences. Strong writing and documentation skills for creating proposals and technical documentation. Problem Solving: Analytical mindset with the ability to assess customer needs and propose effective technical solutions. DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

Job Highlights - 5 days work (Monday to Friday: 10.30am to 5.30pm) - Start immediately - Entry Level JOB DESCRIPTION - PROVIDE SALES ADMINISTRATION AND SALES OPERATIONS SUPPORT. - ASSIST THE SALES IN CUSTOMER'S ENQUIRIES. - FILLING OF FORMS. - TELEMARKETING.