Description

a) Perform visitor registration & information counter services b) Handle complaints/ feedback and resolve issues by performing service recovery c) To update or escalate to Team Leader of any incident that occurred and steps taken to rectify issues d) Assist in kiosk registration, queue management, entry and exit access via gantries e)Assist queue management, entry and exit access via gantries f)Attend to patients/ visitors’ enquiries and feedback g) Ensure work areas are in operation in accordance to assigned operating hours