Frontline Customer Experience Full time I Kallang SGLab I From 2200 SGD

Ready to play ? We are the champs in crafting and slinging sporting goods, apparel, and equipment. Whether you're smashing goals or conquering the great outdoors, Decathlon's got your back – because winning is our favorite sport! 🏆🌟 What is our culture like ?  Where decisions spark High-fives :  Decathlon rocks a lively, sporty vibe where mistakes can turn into global victories.  We tackle responsibilities with the same energy – turning challenges into triumphs! 💪 Our game plan? Preserving the world together! 🌍🚀🏅 Your career touchdowns :  At Decathlon, we're not just talking about career growth – it's a wild ride! 🚀 Lace up those career sneakers for limitless possibilities, whether scoring locally or making international moves. Your journey with us? An epic adventure! 🌍🏀🎉 Live for sports ? Now do it for a living :  At Decathlon, dive into sports madness with events, competitions, and a winning culture. Enjoy exclusive employee discounts for top-notch gear – where games and victories turn into epic celebrations! 🏆🎉🏅 The Customer Experience Officer is usually the first & last point of contact in retail store. He/she represent the first image to our users/customers and is responsible to ensure their in-store satisfaction. My Responsibilities: I satisfy my users/customers by providing sincere services to meet their needs, respecting our satisfy or satisfy policy I represent the first & last in-store image of our company, therefore, I need to be professional at managing customer's demands and expectation I ensure that our users/customers have a seamless checkout experience I manage and optimize back-end cash floats and balances I actively manage click and collect services in retail store I assure the safety of my teammates and users/customers at my work place I share my sport passion and positive energy with my users/customers locally I take initiative for my training and development I am responsible for satisfying my users/customers enquiries via email and call Requirements WHO WE ARE LOOKING FOR; • People who are VITAL in their daily activities. • People who are CUSTOMER-CENTRIC with strong Sense of Service and the willingness to want to help others. • People who are RESPONSIBLE, self-motivated & adaptable in the field of a fast paced and changing environment. • People who are Digitally minded & BUSINESS-CENTRIC with an entrepreneurial spirit. • Sports Lover and Sports Passionate. Benefits 💰 A remuneration That Grows With You: Kick off with a starting package from $2100, soaring up to $3000 and beyond! Monthly bonuses, up to a whopping 10% of your base salary. Dive into the opportunity to become a Shareholder and share in the success of our global family. At the end of the year, reap the rewards of profit sharing based on the performances across the country. 🚀 Climb the Career Ladder: Elevate your skills with the power of our internal Decathlon Academy – upskill and re-skill your way to greatness. Chart your course with internal career progression opportunities in both retail and our incredible support team. 💸 Flexibility That Fits Your Lifestyle: Enjoy a flexible spending allowance annually for Sports & Health related expenses, including dental, vision and wellness activities; 🛍️ Be the Ultimate Decathlon Insider: Revel in a fantastic 20% staff discount on ALL Decathlon products – yes, including bikes, kayaks, tents, and everything else you need for your favorite sports! 🚴⛺🛶 ❤️ Because We Care About You: We've got your well-being covered with comprehensive medical and insurance coverage. Flash that winning smile with dental benefits. Keep your health in check with a health screening allowance. For our female champions, enjoy maternity benefits designed just for you. And when life throws curveballs, lean on our counseling sessions for support. 🏋️‍♀️ Sports, Community, and Bonding: Kick off those shoes and join in the sports fun after work or during store meetings. Immerse yourself in a vibrant community of like-minded, sporty individuals just like you! At Decathlon, we're not just a workplace – we're a lifestyle, and we want you to experience the very best. Join us and let's conquer the world of sports together! 🌟🏆🎉 By applying, you undertake that any information you submit will be accurate and complete and you confirm that you have read, understood, and agree to our Privacy Policy (https://www.decathlon.sg/s/privacy-policy) and hereby consent to the collection, use and disclosure of your personal data in accordance with the Privacy Policy.