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Service Ambassador

Negotiable Salary

LOTTE Travel Retail Singapore

Singapore

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Description

·         Greet and engage with travelers in a friendly and professional manner. Address general enquiries and provide information about available services ·         Offer a personalized shopping experience by tailoring product recommendations to each traveler's individual preferences and requirements ·         Provide recommendations on liquor and tobacco products ·         Build strong, lasting relationships with travelers through active engagement ·         Proactive to utilize upselling techniques to achieve sales target ·         Stay informed on duty-free allowances, age restrictions, and relevant regulations ·         Resolve travelers concerns or complaints promptly and professionally ·         Handle cashiering transactions accurately and efficiently ·         Monitor and maintain healthy inventory levels ·         Be the company’s front line ambassador to uphold company’s branding and image. ·         Housekeeping and adhere to visual merchandising guidelines provided by the management ·         Any other duties assigned by the Supervisors or Managers in charge. Requirements ·         At least 3 years of customer service experience in retail or hospitality industry preferred ·         Excellent communication and interpersonal skills to engage with travelers effectively ·         A positive and customer-focused attitude to create a welcoming and enjoyable shopping environment ·         Multilingual skills will be an added advantage to assist international travelers ·         Able to commit to rotating shift hours, including public holidays and weekends ·         Some level of knowledge, skill and familiarity with technology preferred  

Source:  workable View original post

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Singapore
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workable

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Singapore
S$11/hour
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