Description

Flower Shop Customer Service Position Responsibilities: - Handle customer enquiries via phone, email, and chat in a prompt and professional manner - Process orders, returns, and follow-ups accurately - Provide product information, resolve complaints, and ensure customer satisfaction - Coordinate with internal teams for delivery scheduling or issue escalation - Assist in improving customer experience and retention Requirements: - Good communication and interpersonal skills - Fluent in English and comfortable with online systems - Experience in customer service or call centre preferred - Cheerful, patient, and able to handle pressure calmly - Able to start work immediately or within short notice preferred Apply now by messaging us here or ws 9735 6197 and send us your CV. We look forward to meeting you!