IT Support Specialist

Description

Responsibilities Provide technical support to end-users for hardware, software, and network issues. Diagnose and troubleshoot IT problems, ensuring timely resolution. Install, configure, and maintain computer systems and devices. Document support requests and maintain records of issues and their resolutions. Assist in the setup and integration of new technologies and systems. Provide training and support to users on new software applications and systems. Monitor and respond to requests made through helpdesk systems. Requirements Associate degree in Information Technology, Computer Science, or a related field preferred. Proven experience in IT support or a similar role. Strong knowledge of Windows and Mac OS operating systems. Familiarity with networking concepts and protocols. Excellent problem-solving and troubleshooting skills. Good communication skills with a customer-oriented approach. Ability to work independently and collaboratively in a team environment. Only shortlisted candidates will be notified. Please email a copy of your detailed resume to bianca@talentsis.com.sg for immediate processing. (EA Reg No: 20C0312)