Summary: Supervise a meal service team, ensuring staff readiness, managing operations, handling patient feedback, and maintaining equipment. Highlights: 1. Lead and supervise a team of meal service associates 2. Manage meal service operations and patient feedback 3. Ensure equipment maintenance and pantry stocking Supervise a team of Meal Service Associates Conduct regular roll-call and ensure staff are properly attired and groomed, and necessary information cascaded during the roll-call. Handle feedbacks and complaints, respond to customer’s request promptly. To escalate to Superior when necessary. Maintain and ensure that all equipment clean, well labelled and in good working conditions. Oversee the planning and scheduling of the Meal Service Associates. Updating patient's meal requirements in the Meal Ordering System Serving of meals (Breakfast, Lunch, Dinner, Tea Break) & collection of meal trays after meal service Preparation and serving of beverages Serving of adhoc beverages, snacks and supper General maintenance and stocking of ward pantry (includes wipe down of ward trolleys) Gather patient feedback and attend to and resolve patients' feedback on meal related issue May be required to conduct beverage preparation in Central Kitchen Any other Meal Service Associate related work scope as required Any other relevant duties as and when assigned by the Superior.
Carousell · HR
Carousell · HR
