Description
Summary:
This role involves managing daily ground and counter operations, handling complaints, conducting training, and preparing reports, requiring customer service and management experience.
Highlights:
1. Manage daily ground and counter operations
2. Handle complaints and conduct training
3. Prepare daily and monthly reports
JOB SCOPE
- Manage daily ground operations ensuring sufficient manpower
- Carry out counter operations according to guidelines and procedures
- Ensure sufficient coverage during breaks
- Handle complaints and feedbacks
- Conduct training
- Conduct roll calls
- Daily and monthly reports
REQUIREMENTS
- Healthcare experience preferred
- Customer service experience
- Management experience
- Work on weekends & PH
- Rotating shift
- Work in Outram Park