Assistant / Team Leaders

Description

Summary: This role involves managing daily ground and counter operations, handling complaints, conducting training, and preparing reports, requiring customer service and management experience. Highlights: 1. Manage daily ground and counter operations 2. Handle complaints and conduct training 3. Prepare daily and monthly reports JOB SCOPE - Manage daily ground operations ensuring sufficient manpower - Carry out counter operations according to guidelines and procedures - Ensure sufficient coverage during breaks - Handle complaints and feedbacks - Conduct training - Conduct roll calls - Daily and monthly reports REQUIREMENTS - Healthcare experience preferred - Customer service experience - Management experience - Work on weekends & PH - Rotating shift - Work in Outram Park