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PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances. Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow. Key Responsibilities: Documenting operational processes Crafting optimization and improvements to current processes Implementing changes to processes, both online and offline, including supporting software and IT platforms Assist with after-sales activities including customer service, operations and service recovery Any other duties as required Requirements Excellent communication, analytical, logical thinking, problem-solving and writing skills Adaptable, open-minded and comfortable to work with change in a dynamic environment Team player and able to work well with others in a team Good organisation skills, takes initiative and learns independently Ability to respond to customers and provide excellent service Diligent and responsible with strong work ethic Benefits What We Offer: Valuable hands-on experience in a startup environment Collaborative and dynamic work culture Opportunity to make a meaningful impact on the company Potential for future employment opportunities
