Singapore Account & Relationship Management Job Listings

Manager, Business Development and Partnership (KOL)63499857195393110

Workable

Manager, Business Development and Partnership (KOL)

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders. In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets. Manager, Business Development and Partnership (KOL) We are seeking a results-driven and strategic Business Development & Partnership manager/specialist to drive customer acquisition in Singapore through KOL collaborations and brand partnerships. This role will be responsible for identifying, negotiating, and managing channel partnerships that enhance our brand visibility, drive user growth, and maximize conversion rates. The ideal candidate has a strong network of influencers and brands, deep experience in partnership marketing, and a keen understanding of performance-driven marketing strategies. Responsibilities Identify, develop, and manage strategic KOL and brand partnerships to drive customer acquisition and business growth. Execute campaigns and activations (online and offline), ensuring seamless implementation and performance tracking. Optimize channel partner collaborations through data-driven insights, refining acquisition strategies for optimal impact. Negotiate and structure deals and campaigns to align with business objectives and customer growth goals. Stay updated on industry trends and best practices, leveraging insights to explore new opportunities and enhance partnership campaign effectiveness. Support any other relevant channel marketing initiatives where necessary. Our Values Integrity Integrity Story: Say No to Super High Leverage We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit. Efficiency Efficiency Story: Promise Made to a User on New Year's Eve On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report. Service Service Story: Providing Excellent Services and Undertaking Our Responsibilities After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves. Excellence Excellence Story: Leaf Opens Our App Over 30 Times a Day According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects. Please note that only short-listed candidates will be contacted. Requirements Requirements Proven experience working with KOLs, influencers, and brand collaborations to drive measurable business impact. Strong negotiation and relationship management skills. Analytical mindset with experience in tracking performance metrics and optimizing marketing strategies. Ability to thrive in a fast-paced and data-driven environment. Excellent communication and presentation skills. Bachelor’s degree in Marketing, Business, Communications, or a related field. At least 3 years of experience in business development, partnership marketing, or influencer marketing, with a strong focus on customer acquisition, preferably within the investment, trading, or financial sectors. Fluency in English; proficiency in Chinese is a major plus. Benefits Working at Moomoo, you will get Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless. Enjoy a competitive total compensation package that truly values your skills and contributions. Comprehensive insurance coverage for employees and dependents to provide you a peace of mind Fun loving and diverse work environment that hosts various team-bonding programs and company events Business casual work attire everyday And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Singapore

Negotiable Salary

Assistant Key Account Manager63391746867202111

Workable

Assistant Key Account Manager

To contribute to Singapore portfolio growth through the strategic development of Singapore Key Accounts, limiting reductions and/or terminations, and ensuring the maintenance and development of existing customers. Ongoing relationship management of accounts ensuring increased sales, analysis of sales activity, and trading optimization is achieved. Establish strategic account clients and develop penetration methods and review the progress at monthly meetings. Develop proposals, negotiate terms and conditions, and implement contractual agreements with accountability for delivering strong financial results. In conjunction with relevant Functional Heads, complete and submit tenders for Key Accounts. Ensure regular, timely, and constructive communication with key accounts is maintained, both by phone and in person. Produce accurate and timely reporting that focus on all relevant aspects of Key Accounts: Sales analysis and termination reporting Monthly and business development reports Customer profile and activity report Regional KA Review Report Monthly/Quarterly Reporting to Customers, as per agreed service levels and/or KPI Requirements Demonstrated B2B experience in achieving sales, profitability and budget goals with Key Accounts preferred with Service Industry experience Proven ability to effectively communicate (verbal and written) with internal and external working relationships Able to work under pressure to meet target given Must possess own vehicle Benefits Training provided We provide 16 days of annual leave, medical and dental benefits, along with insurance coverage to our employees

Singapore

Negotiable Salary

Customer Relationship Management (CRM) Leader63499856002179112

Workable

Customer Relationship Management (CRM) Leader

Careers that let you play ! We are the champs in crafting and slinging sporting goods, apparel, and equipment. Whether you're smashing goals or conquering the great outdoors, Decathlon's got your back – because winning is our favorite sport! 🏆🌟 What is our culture like ? Where decisions spark High-fives : Decathlon rocks a lively, sporty vibe where mistakes can turn into global victories. We tackle responsibilities with the same energy – turning challenges into triumphs! 💪 Our game plan? Preserving the world together! 🌍🚀🏅 Your career touchdowns : At Decathlon, we're not just talking about career growth – it's a wild ride! 🚀 Lace up those career sneakers for limitless possibilities, whether scoring locally or making international moves. Your journey with us? An epic adventure! 🌍🏀🎉 Live for sports ? Now do it for a living : At Decathlon, dive into sports madness with events, competitions, and a winning culture. Enjoy exclusive employee discounts for top-notch gear – where games and victories turn into epic celebrations! 🏆🎉🏅 Role Purpose As the CRM Leader for Decathlon Singapore, you will play a pivotal role in building long-lasting, meaningful relationships with our users by developing data-driven, customer-centric strategies. You will lead the design, execution, and optimization of loyalty programs, personalised campaigns, and customer lifecycle initiatives to drive engagement, retention, and lifetime value across all channels. Key Responsibilities CRM & Loyalty Strategy Define and execute the CRM roadmap aligned with Decathlon's vision of customer satisfaction and loyalty. Collaborate with APAC and global teams to align CRM initiatives. Participate in the evolution of Decathlon’s loyalty program, ensuring it strengthens our relationship with users and drives measurable business impact. (Omni channel support and animation and customer benefits roll out). Customer Data & Insights Leverage customer data to build segmentation strategies, personalised communications, and actionable insights. Champion a data-driven culture by ensuring continuous improvement in customer understanding, behaviours, and preferences. Drive initiatives to enrich customer data quality, database growth, and consent management compliance. Campaign Management Plan, execute, and optimize omni-channel CRM campaigns (email, SMS, app push notifications, etc.) to improve engagement and conversion rates. Develop automated lifecycle journeys (onboarding, reactivation, win-back) to maximise customer lifetime value. A/B test, monitor, and analyse performance metrics to ensure continuous campaign improvement. Cross-functional Collaboration Partner with Retail, E-Commerce, Digital, Marketing, and Product teams to deliver a consistent and frictionless customer experience. Work closely with tech and data teams to enhance CRM tools, data integration, and system capabilities. Collaborate with store teams to activate loyalty initiatives at the physical touchpoints. Team Leadership Lead, coach, and develop a high-performing CRM team. Foster a test-and-learn, results-oriented culture focused on customer satisfaction and business impact. Requirements 🛠 Experience & Skills Minimum 4 years of experience in CRM, loyalty, or customer lifecycle management, ideally within retail, e-commerce, or consumer-focused industries. Proven track record of designing and implementing successful data-driven CRM programs. Strong analytical mindset with the ability to translate data into actionable insights. Hands-on experience with CRM platforms (Salesforce Marketing Cloud, Adobe, or similar), campaign management tools, and customer databases. Proficiency with Salesforce marketing cloud and Batch Analytical tools like Google Analytics, Amplitude Knowledge of customer segmentation, personalisation, and automated journeys. Familiarity with omnichannel retail environments and integration between digital and physical touchpoints. Project management skills with the ability to lead cross-functional initiatives. 💡Soft Skills & Values Passion for sports, active lifestyles, and Decathlon’s mission. Entrepreneurial, proactive, and customer-obsessed mindset. Strong communication skills with the ability to influence and engage stakeholders at all levels. Team player with leadership capabilities and a growth mindset. Benefits 💰 A remuneration That Grows With You: Monthly bonuses, up to a whopping 10% of your base salary. Dive into the opportunity to become a Shareholder and share in the success of our global family. At the end of the year, reap the rewards of profit sharing based on the performances across the country. 🚀 Climb the Career Ladder: Elevate your skills with the power of our internal Decathlon Academy – upskill and re-skill your way to greatness. Chart your course with internal career progression opportunities in both retail and our incredible support team. 💸 Flexibility That Fits Your Lifestyle: Enjoy a flexible spending allowance annually for Sports & Health related expenses, including dental, vision and wellness activities; 🛍️ Be the Ultimate Decathlon Insider: Revel in a fantastic 20% staff discount on ALL Decathlon products – yes, including bikes, kayaks, tents, and everything else you need for your favorite sports! 🚴⛺🛶 ❤️ Because We Care About You: We've got your well-being covered with comprehensive medical and insurance coverage. Flash that winning smile with dental benefits. Keep your health in check with a health screening allowance. For our female champions, enjoy maternity benefits designed just for you. And when life throws curveballs, lean on our counseling sessions for support. 🏋️‍♀️ Sports, Community, and Bonding: Kick off those shoes and join in the sports fun after work or during store meetings. Immerse yourself in a vibrant community of like-minded, sporty individuals just like you! At Decathlon, we're not just a workplace – we're a lifestyle, and we want you to experience the very best. Join us and let's conquer the world of sports together! 🌟🏆🎉 By applying, you undertake that any information you submit will be accurate and complete and you confirm that you have read, understood, and agree to our Privacy Policy (https://www.decathlon.sg/s/privacy-policy) and hereby consent to the collection, use and disclosure of your personal data in accordance with the Privacy Policy.

Kallang, Singapore

Negotiable Salary

Workable

Sales Account Manager

About X-PHY X-PHY is an industry leader in cybersecurity technology, delivering cutting-edge solutions that proactively protect businesses from evolving cyber threats. As a hardware-based cybersecurity company, we don’t just build products—we build the future. As we continue to expand, we’re seeking passionate, driven individuals to join our mission to redefine industry standards, push boundaries, and create transformative solutions that protect the digital world. Joining us isn’t just about securing a job—it’s about embarking on an entrepreneurial journey. Here, you don’t just work for the company; you grow with it. We seek visionaries who think beyond the ordinary, strategists who challenge the status quo, and action-takers who execute with intensity and precision. If you're ready to shape the future of cybersecurity, we want you on our team. About the Role We are looking for a Sales Account Manager who is motivated, independent, and ready to make an impact in the U.S. market. This is a key role in our global growth strategy—focused on owning customer relationships, driving account success, and uncovering new business opportunities. Unlike traditional account management roles, this position is strategic and growth-oriented, with a clear pathway toward advancing into Sales Business Development. You will be empowered to act independently, lead client conversations, and help scale our market presence Requirements • Manage and grow strategic accounts across the U.S., ensuring retention, satisfaction, and expansion • Identify upselling and cross-selling opportunities within current accounts and new prospects • Actively contribute to revenue generation by proposing tailored cybersecurity solutions that align with client needs • Drive account planning, performance reviews, and proposal creation in collaboration with internal teams •Experienced with AI-driven tools and CRM systems to streamline sales workflows and customer engagement • Analyze market trends and customer insights to support strategic initiatives • Represent X-PHY at virtual and in-person client meetings, industry events, and partner sessions · • Maintain high levels of responsiveness, client trust, and professional communication What We’re Looking For • Minimum 4 years of experience in sales, account management, or customer success—U.S. market experience preferred • Track record of independently managing customer accounts and achieving commercial goals • Proactive, self-directed, and motivated by growth and performance • Strong communicator with excellent relationship-building and negotiation skills • Familiar with CRM systems and modern sales platforms • Comfortable using AI tools to enhance productivity and drive smarter client interactions • Industry background in cybersecurity, SaaS, or hardware solutions is an added advantage Growth Opportunity This role offers a clear trajectory toward a Sales Business Development position for those who demonstrate leadership, initiative, and commercial impact. At X-PHY, career progression is based on merit, innovation, and results, not tenure. Our Culture At X-PHY, we operate with integrity, innovation, and intrapreneurship. We believe in creating a high-performance culture where individuals are empowered to take ownership, experiment boldly, and deliver with excellence. If you're hungry to grow, eager to lead, and driven to win, you’ll thrive in our team. Benefits Passionate , Energetic and Innovative work culture Opportunities for growth and development Positive work environment Employee recognition ,performance bonus , incentive and rewards

Singapore

Negotiable Salary

Customer Success Manager63391770965250114

Workable

Customer Success Manager

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe. A unique opportunity to join Luminance’s growing global Customer Success team presents the opportunity to work with businesses spanning the top international law firms to household names in every sector spanning 60 countries including major manufacturing companies, high growth technology companies, global retailers and pharmaceutical giants. This role is all about cultivating relationships and getting to the heart of our customers’ objectives whilst maintaining a clear vision for how our ground-breaking technology will transform the way individuals and companies work with contracts every day. The ideal candidate will have a natural ability to build rapport with customers, maintaining excellence in every interaction, with a strong drive for results. Duties will include a broad range of tasks including establishing and maintaining positive customer relationships; devising, implementing and project managing onboarding and rollout programs for customers spanning small/mid-size companies through to enterprises with thousands of users; training and advising customers on product best practices; and minimising churn. They should also be able to provide insights on customer-to-business interactions using available data, improve customer experience through product support and feedback, and handle customer complaints and requests with professionalism. Successful candidates must be social, analytical, possess an aptitude for learning and using new software, and be able to communicate clearly and effectively. The ideal Customer Success representative should engage productively and collaborate with customers, maximise value, and possess the ability to think creatively about strategies to nurture and expand our reach within our customer base. To apply, please send your CV and covering letter to recruitment@luminance.com Responsibilities Develop and foster an excellent customer experience across Luminance’s comprehensive product suite Facilitate a seamless handover from pre-sales to post-sales by maintaining close collaboration with the Product Specialist and Sales Teams to execute on the customer's vision for the Luminance product Oversee customer engagements post-sale, fostering relationships through expertise in our product and effectively executing established onboarding and implementation processes Gain and maintain an in-depth knowledge of the product to meet individual customer business requirements Work closely with customers to establish proactive deployment, transition, and user adoption strategies. Collaborate with the Sales Team to create practical, measurable plans that embed Luminance into the core of our customers' day to day. Liaise with the Support Engineers, Product and Technical Operations Teams to communicate potential product enhancements and streamline issue resolutions Act as the voice of the customer, providing insights to internal teams to enhance service delivery and align product development with customer needs Identify account growth opportunities via upselling and cross-selling or expanding into new regions/teams/use cases Maximise customer renewals via successful onboarding and user engagement; minimise risk of customer churn Analyse customer data to improve customer experience and engagement Hold product demonstrations for customers Regular domestic and international travel to meet with customers and build robust business relationships Evaluate and improve tutorials and other communication/training infrastructure Requirements Bachelor’s of Master’s Degree in a scientific or analytical discipline, with a 2:1 or above (UK) or GPA of 3.5 or above (US) Highly organised with ability to multi-task and prioritise effectively Self-driven and proactive Excellent communication and interpersonal skills, both verbal and written Patient and active listener Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge Detail oriented with a problem-solving attitude Excellent product knowledge Passion for customer experience Ability to work in an innovative and fast-paced environment whilst delivering to deadlines

Singapore

Negotiable Salary

Carousell

Shop Sales Assistant

📢 Hiring: Retail Assistant We are looking for a Retail Assistant to join our team! 🛍 Job Scope: Cashiering duties Stocking and replenishing goods Maintaining cleanliness and order in the store Providing good customer service 📅 Work Schedule: 6 days a week 1 day off 💰 Salary: Up to $2,500 📍Eligibility: Open to Singaporean,Malaysians and Permanent Residents (PRs) 📞 Contact for Interview: Zali – 8874 5434 Join us and be part of a friendly and dynamic retail team!