Summary: Seeking a proactive, organized, and confident Sales Coordinator to drive lead follow-up, appointment generation, and sales coordination for a real estate business. Highlights: 1. Focus on consistent client follow-up and appointment generation 2. Opportunity to nurture client relationships and drive sales opportunities 3. Values proactivity, strong follow-through, and communication ability We are looking for a proactive, organised and confident Sales Coordinator to support our real estate sales business. This is not purely an administrative role. Your main responsibility is to ensure that prospective clients are followed up consistently, appointments are generated and no potential opportunity is forgotten. Your Main Responsibilities Lead Follow Up & Appointment Setting • Follow up with assigned cold and warm leads on approved communication channels • Re engage leads who have previously shown interest • Maintain regular follow up with prospects who are not ready yet • Identify potential clients who are ready for further discussion • Arrange consultation appointments • Follow up on unanswered messages and outstanding matters • Keep track of future follow up dates Lead & Sales Coordination • Maintain accurate lead records in CRM or spreadsheets • Update client status, latest communication and next action • Ensure every active lead has a clear next follow up date • Highlight potential opportunities that require the salesperson’s attention • Coordinate appointments and basic viewing arrangements Sales Administration • Basic property research • Preparing simple spreadsheets and information • Calendar and appointment coordination • Updating sales records • Basic presentation or Canva amendments • Other ad hoc sales administrative support when required We Are Looking For Someone Who Is Proactive You do not need to wait for instructions before checking outstanding follow ups and next actions. Strong in follow through If something has not been completed, you remember it and continue following up until there is an outcome. Comfortable communicating with people You should be confident communicating with prospective clients through conversations. Persistent but not pushy Many of our leads are still considering their property plans. You should be comfortable nurturing relationships instead of forcing appointments. Organised You should be comfortable managing multiple leads, follow up dates, appointments and tasks simultaneously. Fast and responsive Our sales environment moves quickly. We need someone who can prioritise and respond promptly. Able to work independently Training and guidance will be provided but you should gradually be able to manage routine responsibilities without needing approval for every small task. Positive towards rejection Cold leads may not always respond. You should be comfortable following a proper process without becoming discouraged. Skills & Experience • Minimum GCE O Level • Comfortable using Microsoft Excel or Google Sheets • Comfortable learning CRM systems • Basic Microsoft PowerPoint or Canva knowledge would be useful • Good written and spoken English • Mandarin communication ability would be an advantage • Experience in sales coordination, customer service, telesales, appointment setting, recruitment, real estate or similar roles would be an advantage Real estate experience is not compulsory. We value attitude, ownership, communication ability and follow through more than property knowledge. What Success Looks Like We are looking for someone who does more than say: “I have already messaged the client.” We appreciate someone who thinks one step further: “I followed up yesterday but there was no response. I followed up again today and the client mentioned that they are available next week. I have asked for their preferred timing and will continue coordinating the appointment.” If you are someone who enjoys organising things, communicating with people and making sure opportunities do not fall through the cracks, we would like to hear from you.
Carousell · HR
Carousell · HR
